Hot Tub FAQ's

Q. Are the jets interchangeable and adjustable?
A. Yes, the jets are adjustable and interchangeable. You can adjust the flow of pressure for a deep tissue massage or a gentle soothing pressure.

Q. What is the cost of operation?
A. If you filter your hot tub two hours of everyday and are actually in the hot tub one hour of everyday your electrical cost will be around 20.00 dollars per month. Which is a lot of usage in the hot tub

Q. What kind of electricity do I need?
A. You will need a 220v/50 amp breaker for most of our hot tubs, however you can purchase a 110v system as well.

Q. Which electrical system is more practical?
A. The 220v/50amp system cost more to install, but is less over all to operate.

Q. What chemicals do I need?
A. A typical hot tub will run between two hundred and three hundred dollars per year in chemicals, unless you have an Ozonator installed, then your cost of chemicals will be around 50 dollars per year. We will install the ozonator for you at the factory if you should choose that option.

Q. Do I need a hot tub cover?
A. Yes, it will reduce your energy bill considerably. We include one with every hot tub purchase.

Q: What's the purpose of a circulation pump?
A: Today's hot tubs feature a small circulation pump that continuously filters the water to keep it clean and clear. It also provides the necessary flow to allow the heater to constantly maintain your set temperature this costs money. Hot tubs with circulation pumps must rely on the low speed of a larger horsepower pump turning on periodically to provide filtration and the flow required for heating. The circulation pump is the most inefficient method to provide flow for filtration and heating.

Q: What about warranties?
A: Frankly, this is one of the most abused areas in the hot tub industry. Here are a few simple rules to keep in mind: A product warranty is a performance and reliability agreement between you and the manufacturer. Avoid hot tub dealers who add prorated and deductible provisions. Make sure you read the manufacturer's warranty before buying, and compare coverage with other hot tubs you are considering. Most quality hot tubs will have at least ten years shell warranty, two years plumbing and labor warranty.

Q: Is it installed inside or outside?
A: A hot tub can be installed indoors or outdoors, although over 90%, including those in cold weather climates, are installed outdoors. The two main considerations for installing a hot tubs indoors are: will it fit through the door, and is the structural strength of the flooring adequate. A typical 3-person hot tubs weighs approximately 2,500-lb/1,150 kg when filled.

Q: Do I need to install plumbing?
A: No. All above-ground portable hot tubs are filled with water using a garden hose.

Q: How do I clean the water?
A: Proper water maintenance is vital to enjoyment of your hot tub. While some salespeople may try to convince you that they can sell you a "chemical-free" hot tubs, professional retailers and manufacturers most often recommend the use of ozone purification in conjunction with sanitizers developed specifically for hot tubs. Maintenance procedures are not difficult and knowledgeable retailers will provide the start-up kit and instructions you need.

Q: How often do I clean the hot tub?
A: Most manufacturers recommend draining and cleaning your hot tubs no more than 3 or 4 times per year, depending on how frequently you use it and how well you maintain your water. In most cases this simple process will only take about an hour to accomplish.

Q: How is the temperature controlled?
A: Most quality hot tubs have relatively sophisticated digital thermostatic controls. These highly reliable modern systems are capable of keeping the hot tubs water within 1 degree of any temperature you select. While this is important for comfort, it is also important for safety. You should pay particular attention to the control system if you have children who will be using the hot tubs. Better systems have safety locks and digital readouts. A good indicator of the control system's quality is to read and compare manufacturer's warranties.

Q: How many jets are adjustable?
A: Real, beneficial hydrotherapy is directly related to being able to adjust each jet where it is needed. This is the standard by which physical therapy and athletic hydrotherapy systems are judged. A common point of consumer confusion is introduced when manufacturers load up a hot tubs with lots of inexpensive, non-adjustable, stationary jets. It doesn't make any difference how many jets a hot tubs has if they are not properly located and plumbed to provide the correct balance of water, air and horsepower.

Q: What does the pump's horsepower rating mean?
A: There are two kinds of horsepower ratings applied to hot tubs pumps: "Continuous Operating" horsepower and "Brake" horsepower (also called "Marketing" horsepower). Continuous Operating is the horsepower the motor is capable of producing while the hot tubs is in operation. Brake is the amount of horsepower the motor produces on start-up before dropping to the Continuous Operating rate.

Q: Is the hot tub full foam insulated?
A: All major manufacturers agree that filling the hot tub cabinet with polyurethane foam insulation significantly reduces heat loss, thus reducing heating costs. While this process adds to the cost of manufacturing, research has shown that full foam insulation provides substantial savings to the hot tub owner over time. Some manufacturers eliminate full foam insulation in an attempt to provide a less expensive product.

Q: What is hydrotherapy?
A: Hydrotherapy is the combined effect of heat, massage and buoyancy. Warm water dilates blood vessels, increasing blood flow to sore or damaged tissues, allowing oxygen and nutrients to help overworked muscles recover faster. Massage, provided by the hot tub's jet system, relaxes tense muscles and relieves pressure on surrounding nerves. Massage also improves circulation and accelerates the body's natural healing process. Buoyancy reduces your body's weight by 90%. This relieves pressure on strained joints and muscles. Hydrotherapy is widely recognized as an effective method of alleviating the tension commonly associated with stress.

Q: How do the jets and jet systems allow me to customize my hydrotherapy experience?
A: Many of the jets are adjustable, giving you an amazing number of options. The jets adjust from oscillating to targeted. The jets rotate clockwise, counter-clockwise, or stationary. You can control the flow volume and movement of other jets as well. In addition, controlling the amount of air mixed with the water with the air control valves changes the dynamics of the massage. Conveniently placed massage selectors let you divert water from one seat to another to increase or minimize the water flow.

Q: Won't more filters produce better water quality?
A: The Micro Filtration system produces a level of water purity never before found in any hot tub. And it's easy to maintain! Incorporating the micro-filtering disposable filter in our system creates water that is cleaner and clearer than ever before. One cartridge consists of a spun-bound fiber technology. This allows for ultra fine, low flow depth loading filtration. This single pass, disposable component is similar to those found in home counter-mounted drinking water filters. This product reduces maintenance by quickly collecting oils, and clarifying water.
The Aloha Hot Tub Micro filter removes large particles, ultra-fine particles and oils from the water. Other brand hot tubs only have the ability to filter the large particles from the water, regardless of the number and placement of their filters. So more filters are not able to give you the maximum water filtration found only on Aloha Hot Tubs.

Q: Isn't a bigger pump going to give me a better massage?
A: Many manufacturers talk about the horsepower of their pump. Horsepower can be measured using a "service factor" or a "true rating" system. The first describes the initial thrust as the pump first engages, but immediately the pump output falls to a lower, continuous horsepower level. When a hot tub manufacturer claims they have a 6-hp pump, they are describing the "initial thrust, not the horsepower the pump delivers as it runs." Efficient plumbing, better jets and flow control are more important than horsepower. A lower horsepower pump in a more efficient hot tub will produce just as much jet power as a higher horsepower pump. And remember, you are looking for a comfortable but strong massage, experience!

Q: What are the electrical specifications of the hot tub? I know that 110V can be less expensive to install.
A: Most of ours are 220V only, but some are available in 110V. Most customers like the benefits of the 220V hot tub like a much quicker heating time. For example, select models are available in either the 110V or the 220V, but customers like you choose the 220V version 4 to 1 over the 110V version. While the initial installation may be slightly more involved for the 220V models, most people feel the benefits far outweigh the expense