Delivery of your Hot Tub Spa

1. Curbside Delivery: 
Spa’s are to be unloaded and delivered to customers curbside location or garage if accessible.

Equipment Used By North American for curbside delivery:   

• (2) Four wheel dollies

• Pallet Jack

• Lift gate

• (2) Men                              

2. Backyard Delivery:   (This service is usually available for an additional fee. Usually between $249 - $500)
The following are some of the parameters of backyard delivery.

• The spa delivery placement must be within 300ft of the truck.

• The path must be free of obstruction, which would hamper or effect the delivery

• The path the delivery crew will take from the truck to the backyard placement area must be relatively level in such a way that two people can safely deliver the spa.

• The backyard delivery can not involve more then (3) steps for the delivery crew to ascend/descend.

Equipment Used By Most Shipping companies for backyard delivery: 

• (2) Four wheel dollies

• Pallet Jack

• ¾” Plywood

• Side cutters

• Lift gate

• Walkboard, to be used as ramp if needed.

• (2) Men

Customers are usually contacted prior to delivery and an appointment will be made which is mutually acceptable.  Typically, Saturday deliveries are not available. 

If you were looking to have the spa delivered into your home and upstairs you should let the shipping company know before hand so they can give you the extra costs involved.